Privacy

Welcome to DigitalKidsClub. We’re glad you want to use the leading online platform service for kids’s creativity. We value the privacy of all of our users and we know you care about your privacy and the privacy of your kids, so we created this DKC Privacy Policy.

Please read the privacy policy set forth below carefully, as it is designated to provide important information on how and why we collect, use, store and share your personal information. It also outlines the rights you can exercise regarding your personal information and how you can contact us if you have any questions or complaints.

The Privacy Policy set forth below is legally binding. By visiting, viewing or using DKC websites, services, software, applications and/or content made available by DKC and/or by using any program, product, course or service from us “DKC” (the Service, “we”, and “us”, you agree to be bound by this Privacy Policy. When you use our Serivce, you also agree to our Terms of Service. Out Service is intended to be used by families at home and on the go. Kids may access the Epic Service through a child profile only with the direct involvement of a parent or legal guardian who creates the account. In this Policy, the term “you” or “your” means a website visitor or adult user of our Service. Please note that we cannot control the privacy practices of websites and services that we do not own.

To understand how we collect and use personal information from child profile users, please see our “Children’s Privacy Policy” section below.

INFORMATION WE COLLECT AND HOW WE COLLECT IT

The following describes the categories of personal information we collect and how we collect such information. In providing our Service, we may collect the following information:

Adult account information

When you create an account, we collect personal information, such as your name, date of birth, email address, and password.

Information about your child

We also collect information you provide about your child, including age group and a name (or nickname) for your child’s profile. We do not collect this information directly from child users.

Payment information

We collect information when you purchase a subscription to the DKC Service, such as your payment information, mailing address, and telephone number.

Information you provide

We also collect information you provide to us directly. This includes information you provide when you

• (a) receive any free or purchase any paid programs, products, courses or services from us (each a “Service”),
• (b) sign up to receive any emails
• (c) comment on any posts or otherwise communicate with us on any social media platform
• (d) register for presentations or classes
• (e) fill out any forms
• (f) access public or private membership groups, including those hosted via a third-party platform
• (g) sign up to become our affiliate partner
• (h) respond to any survey
• (i) participate in any contest or sweepstakes or
• (j) contact us through any other means, including via an online form, phone call or email (collectively, the “Actions”)

Use of Service

We collect information about the use of the Service, such as when, and for how long a user accesses our Service, what content a user views, and what actions user takes. For example, we collect information about how many stories your child user has read, the length of the time to complete the story, responses to quizzes and the child’s interests.

Information Collected Automatically

We collect some data automatically when you visit or use our website or open or respond to our emails. For example, we may automatically collect information when you open or respond to our emails, make a choice with respect to communications we send to you, visit any page that displays our content, provide information to our service providers or purchase or return a Product.

Information from Third Party Sites

We collect some data when you connect with us, comment on or like our posts or otherwise interact with us on any social media platform, or when you access public or private membership groups hosted on a third party platform (i.e., Facebook). Examples of data we may receive include your profile information, profile picture, social media information, social media handles or nicknames, name, purchase history, email address, device identifiers and demographic information.

Information from Internet or Other Electronic Network Activity

We automatically collect some data about your computer or mobile device when you access our website. Examples of data we may receive include your Internet Protocol (“IP”) address, browser type, browser version, cookies from your browser, unique device identifiers, web browser software (i.e., Google Chrome), information about the referring website, the date, time and length of your visit, including the specific pages you visit, information on how you interact with the website, Products and tools and other diagnostic data. Examples of additional data we may receive when you access our website through a mobile device include the type of mobile device you are using, the unique mobile device ID, your mobile operating system, web browser software on mobile, unique device identifiers and other diagnostic data.

We collect analytics data, or use third-party analytics tools, such as Google Analytics, to help us measure traffic and usage trends for the Service and to understand more about the demographics and behaviors of our users.

HOW WE USE PERSONAL INFORMATION

We use your information for business and commercial purposes. We use the personal information we collect to provide the DKC Service and to support, improve and develop our products and services. Specifically, we may use the information we collect to

• Provide you with the features and functionality of our Service, including any special features or services you might request (e.g., monthly subscription) and to provide feedback on your child’s activities on our platform
• Communicate with you, such as to send you news and updates about the Service (including any updates on product features or policies)
• Send you transactional notifications such as receipt for payment or subscription notices or other information about your account
• Respond to your emails or inquires
• Send promotional or informational communications to highlight new features, programs or services or other materials we think will be of interest to you
• Provide you with personally relevant content or product features and enable site personalization, such as displaying you or your child’s profile name and by allowing users to create a collection of favourites
• Provide adaptive or personalized experience including by generating personalized recommendations based on the child’s interests
• Promote the safety and security of our Service, our users and others. For example, we may use information to authenticate users, facilitate secure payments, to investigate and prevent activities that may violate our policies or may be illegal
• Respond to legal requests or clams
• Enforce our terms and policies
• Understand how our Service is accesses and used and how it performs, so that we may improve design and functionality, demonstrate the effectiveness of our Service
• Perform research, and develop, support and improve our Service and our other educational products and services
• Perform analytics on aggregate information that does identify any individual user
• Register you for a course, presentation, class or event
• Grant you access to a public or private membership group or other account, and maintain and service your profiles for such accounts
• Validate and authenticate your profile when logging into a public or private membership group or other account or when purchasing the Service
• Analyse interactions with you to improve quality
• Identity your preferences
• Secure our website and data
• Create Products and Services that you are interested in
• Administer affiliate programs
• Administer contests, sweepstakes, surveys or promotions
• Administer any business needs related to your purchase of any Products or Subscriptions
• Comply with all applicable law
• Respond to legal and regulatory inquires and assist law enforcement

HOW WE DISCLOSE OR SHARE INFORMATION

We share or disclose personal information as needed to our Service or in accordance with your instructions.

• Your profile name disclosed to other users or the public if you post or upload any User Content, post comments or reviews or otherwise submit content to the Service
• We may share your information with affiliate partners to generate traffic or leads or for other business purposes
• We may share your information with analytics providers
• If we and/or our website are acquired by a third party as a result of a transfer, sale, merger, acquisition, reorganization, liquidation, consolidation, merger or sale of some or all of our Company and/or our website, your personal information may be a transferred asset. We may also share personal information to prospective purchasers to diligence the proposed transaction
• We may share your information with cloud service providers
• We may share your information with customer analysis providers, such as those used to analyze visitors clicks and navigation around the website
• We may share your information with customer service providers
• We may share your information with delivery partners, such as those we use to ship or otherwise deliver any Products
• We may share your information with marketing and advertising providers, including email marketing and campaign providers, marketing software providers, direct mail providers, marketing analytics providers and sales funnel providers. We may share your information with email marketing service providers, in order to send you emails, newsletters, promotional materials, marketing materials or other information
• We may share your information with fraud prevention partners
• We may share your information with fulfilment partners, such as those we use to fulfil any Products
• We may share your information with government agencies, courts, regulators and law enforcement in the event we are required to comply with applicable laws and regulations or a legally binding process, or in response to subpoenas, warrants, government inquiries or investigations, and court orders. We may also share your information (i) to establish, exercise, protect or enforce our legal rights and the legal rights of our agents, employees and affiliates, (ii) to defend against a legal claim, (iii) to protect you, us or third parties against injury, interference, fraud or harm or (iv) to take action related to violations of our policies, including this Privacy Policy and our Terms & Conditions, or potentially illegal activities
• We may share your information with service providers
• We may share your information with payment processors, such as those we use to collect and process payment for any Products you purchase
• Our website may allow you to leave a post, comment or review on the website. If you choose to submit that information on a public forum, that information will be available to the public and we may elect to share your post, comment or review outside of the website
• We may share your information with social media platforms. Their use of your information is not governed by this Privacy Policy
• We may share your information with technology service providers
• We may share your information with third parties whom we have contractual relationships with, such as auditors, consultants, lawyers, and other professionals who rely on the data to provide us with professional services
• We may share your information with third parties we have partnered with to jointly create or offer a product, service or joint promotion

YOUR CHOICES

It is important to us that you understand your choices regarding your personal information.

DATA RETENTION

We retain personal information as long as it is needed to conduct and operate our business or until you ask us to delete your personal information by contacting us using the contact details provided below. Please note that we cannot control the data retention policies of third parties.

THIRD PARTY LINKS

For your convenience, we provide links to third party websites on our website, such as links to third party social media platforms. If you click on a link to a third party website, you will be directed to a third party website. We cannot and do not control the privacy policies, content and practices of the website owners and operators of any of the third party websites that we link to. We encourage you to visit their websites directly to learn about their privacy policies.

HOW WE PROTECT YOUR PERSONAL INFORMATION

We care about the security of your personal information, so we maintain reasonable and appropriate physical, technical and procedural safeguards to help keep it safe. While we take reasonable steps to protect your personal information, no method of transmission over the internet or other network can be 100% secure, therefore we cannot and do not guarantee that personal information you transmit will remain secure from misuse or interception in all circumstances. By consenting to this Privacy Policy, you acknowledge that we cannot guarantee that your personal information will be protected from misuse or interception by third parties.

INTERNATIONAL DATA, TRANSFERS AND PROCESSING

Our Service is intended for individuals internationally. Please be aware that our website servers and our service providers may be located outside of your state, province or country. As a result, some of your personal information may be collected, used, transferred, maintained, disclosed and stored outside of your state, province or country. By using this website, you acknowledge and agree that the collection, use, transfer, maintenance, disclosure and storage of your personal information, Browsing Information and communications related to or arising out of your use of this website is governed by the applicable laws in the United States. While we have the appropriate safeguards in place, the applicable privacy laws in the United States may be less stringent than those of your state, province or country.

NOTICE ABOUT THE GENERAL DATA PROTECTION REGULATION (GDPR NOTICE)

The information in this section, under the subheading “Notice About the General Data Protection Regulation”, applies to individuals covered by the General Data Protection Regulation (“GDPR”). References to “you” and “your” in this section refer only to those covered by GDPR. GDPR, which took effect on May 25, 2018, provides privacy rights for those inside the European Economic Area.

For the purposes of this section, “personal information” refers to any information relating to an individual which can be directly or indirectly used to identify such individual. Examples include first name and last name, email address, identification number, information about location, ethnicity, gender, biometric data, web cookies, and religious or political beliefs.

Legal basis for processing information

We may process personal information under the following conditions: (i) we have received your consent to process your personal information for one or more specific purposes, (ii) processing of your personal information is necessary to perform a contract to which you are a party to, or in order to take steps at your request prior to entering into a contract, (iii) processing of your personal information is necessary to comply with a legal obligation we are subject to, (iv) processing of your personal information is necessary in order to protect the vital interests of you or another natural person, (v) processing of your personal information is necessary to perform a task carried out in the public interest or to exercise an official authority vested in us; (vi) processing of your personal information is necessary for the purposes of the legitimate interests pursued by us or a third party, except in certain circumstances where the need for the information is overridden by the need to protect the subject of the personal information (such as when the subject of the personal information is a child).

We are happy to let you know which legal basis applies to the processing of your personal information.

You have certain rights you can exercise under the GDPR, including the following. Please note that this summary is merely provided for your convenience, but we do not warrant the accuracy or exhaustiveness of this summary nor should you rely on this as an accurate or exhaustive list of your rights.

• Right to Access.You have the right to learn whether or not your personal information is being processed. If it is being processed, you have the right to access the personal information, and to learn certain information about your personal information, including: (i) why it is being processed, (ii) the categories of personal information we collected, (iii) the recipients or categories of recipients to whom we have or will disclose the personal information to, (iv) if possible, the amount of time we will store the personal information, or if not possible, the criteria we use to determine such period and (v) available information about the sources for personal information we collected.
• Right to Correction.You have the right to correct any inaccurate personal information about yourself. You also have the right to complete any incomplete personal information collected, including through providing an additional statement.
• Right to Be Forgotten.You have the right to ask us to erase your personal information, which we will do without undue delay under certain circumstances. Examples may include: (i) where the personal information is no longer necessary for the purposes for which it was collected, (ii) where you withdraw consent on the basis of which we processed your personal information, and there is no legal ground for processing such personal information, (iii) where you invoke your right to object (described below) and there are no overriding grounds for processing such personal information, (iv) where your personal information has been unlawfully processed and (v) where the personal information has to be erased to comply with a legal obligation.
• Right to Restrict Processing.You have the right to restrict the processing of your personal information under certain circumstances. Examples may include: (i) where you indicate the inaccuracy of your personal information, (ii) where the processing is unlawful but you would like the processing of your personal information to be restricted as opposed to erased, (iii) where we no longer need the personal information for processing, but you would like it restricted for a legal basis, and (iv) where you invoke your right to object (described below).
• Notification of Recipients of Personal Information.If you exercise your Right to Rectification, Right to Be Forgotten or Right to Restrict Processing (each as described above), we will convey that to each recipient we have shared your personal information with. You have the right to request we provide you with a list of all recipients we have notified.
• Right to Data Portability.You have the right to request your personal information in a structured, commonly used and machine-readable format.
• Right to Object.You have the right to object to the processing of your personal information under certain circumstances. Examples may include: (i) where the personal information is being processed on grounds relating to your personal situation, where the legal grounds for processing such personal information falls under categories (v) and (vi) as described in the sub-section titled “Legal basis for processing information” and (ii) where the personal information is processed for direct marketing purposes.
• Right to Lodge a Complaint.You have the right to lodge a complaint with a supervisory authority. For more information, please contact your local data protection authority.
• Right to Be Informed About International Transfers.. You have the right to be informed about the international transfer of your personal information and safeguards in place. Please read the section of this Privacy Policy titled “International Data, Transfers and Processing”.
• Right To Object to Profiling.We may use automated decision-making in operating our website. You have the right not to be subjected to any decisions arising from automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

To exercise any of your rights, please contact us using the contact details provided below. We are required to verify the identity of anyone who makes any request.

NOTICE TO CALIFORNIA RESIDENTS (CCPA NOTICE)

The information in this section, under the subheading “Notice to California Residents”, applies to residents of California. References to “you” and “your” in this section refer only to residents of California. The California Consumer Protection Act (“CCPA”), which took effect on January 1, 2020, provides privacy rights for residents of California. Please refer to the referenced sections in this Privacy Policy for details on the following, which you have a right to know under the CCPA:

• To review information on the categories of personal information and the categories of sources from which we collect, use, store and share personal information, read the section of this Privacy Policy titled “Information We Collect and How We Collect It”.
• To review information on the business or commercial purposes for which we collect information, read the section of this Privacy Policy titled “Purposes for Collecting Information”.
• To review information on the categories of third parties we share personal information, read the section of this Privacy Policy titled “Third Parties We Share Information With”.

As a California resident, you have certain rights you can exercise under the CCPA, including the following. Please note that this summary is merely provided for your convenience, but we do not warrant the accuracy or exhaustiveness of this summary nor should you rely on this as an accurate or exhaustive list of your rights.

• Right to Know. You have the right to obtain from us certain information about our collection of your personal information over the past 12 month period, including: (i) the categories of personal information we collected, (ii) the specific pieces of your personal information we collected, (iii) the categories of sources for the personal information we collected, (iv) our business or commercial purpose for collecting or selling that personal information, (v) the categories of third parties with whom we share that personal information, and (vi) if we sold or disclosed your personal information, then (a) a list disclosing the categories of personal information involved in sales and the categories of third parties to whom we sold your personal information and (b) a list disclosing categories of personal information disclosed for a business purpose and the categories of third parties with whom we shared your personal information. You have the right to obtain this information from us, free of charge, twice each year.
• Right to Delete. You have the right to request that we delete your personal information that we have collected, subject to certain exceptions. When you contact us, please let us know the information you are requesting we remove, update, correct or amend, and the timeframe and manner in which you believe we came to collect such information.
• Right to Opt-Out. You have the right to opt-out of the sale of your personal information. We do not sell, rent or trade your personal information to any third parties, as we value your privacy. Therefore, no request to opt-out of sale is necessary.
• Right to Non-Discrimination. You have the right not to receive discriminatory treatment by us for exercising your rights under the CCPA. We will not discriminate against you in any way for exercising any of the rights available to you under the CCPA, including by denying you goods or services, charging you different prices or rates, providing you with a lesser quality of goods or services or suggesting that you would receive a different price or rate for goods or services or a different quality of goods or services.

To exercise any of your rights, please contact us using the contact details provided below. We are required to verify the identity of anyone who makes any request.

NOTICE TO CALIFORNIA RESIDENTS (California’s “Shine the Light” Law)

We do not share your personal information with third parties who we know or have reason to know may use your personal information for “direct marketing purposes” as contemplated by California’s “Shine the Light” law (Civil Code Section § 1798.83).

Minors

We do not sell the personal information of consumers we know to be less than 16 years of age. We also take steps to prevent third parties from collecting information from child users of our Service (of any age) for targeted advertising purposes by disabling these third-party tools once a user signs into an authenticated user account our Service.